1. Introduction

This Refund Policy outlines the terms and conditions for refunds related to the services provided by Army Matrimony. This website is owned and operated by Ravinder Singh. By using our services and making payments, you agree to this policy.

2. No Guarantee of Match

Army Matrimony is an online platform that helps users connect with potential matches. We do not guarantee successful matches or marriage outcomes. Payments are made only for access to services and features.

3. Payment Terms

• All payments made on the website are for premium services and features.
• Payments are processed through secure third-party payment gateways.
• Users are advised to review all service details before making a payment.

4. Refund Eligibility

Refunds may be considered only under the following conditions:

• Duplicate payment made by mistake
• Payment deducted but service not activated
• Technical error from the platform

5. Non-Refundable Situations

Refunds will not be provided in the following cases:

• Change of mind after purchasing a plan
• Dissatisfaction with matches or responses
• Not using the service after purchase
• Account suspension due to violation of Terms and Conditions

6. Refund Request Process

To request a refund, users must:

• Send an email to the support team
• Provide payment details (Transaction ID, date, amount)
• Clearly mention the reason for the refund request

7. Refund Processing Time

• The refunded amount would be credited to the bank account within 3-4 days
• The refund will be credited to the original payment method

8. Right to Refuse Refund

Army Matrimony, under the ownership of Ravinder Singh, reserves the right to approve or deny any refund request after reviewing the case.

9. Changes to This Policy

• Army Matrimony, operated by Ravinder Singh, may update this Refund Policy at any time
• Changes will be posted on this page

10. Contact Us

For any refund-related queries, please contact:

• Email: info@armymatrimony.com
• Phone: +91 9815144949